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You will hear back within one business day, Monday to Friday — usually sooner. If it is about an order, replying to your receipt or report email is faster, because it carries the order id.

You can also email claire@kovmere.com directly. Use the form below for anything else, or if you would rather not open a mail client.

Want your data deleted instead of waiting on a reply? Find my reports — the page there deletes everything tied to your email.